Shipping policy

General:
These terms apply to all purchases made on voff.store, operated by WULF I/S, company registration number 46293523.

Prices:
All prices are listed in Danish kroner (DKK) and include VAT. WULF reserves the right to change prices without prior notice.

Payment:
We accept payment via [payment methods, e.g. card, MobilePay]. The amount is only charged once your order is shipped.

Order confirmation:
You will receive an order confirmation by email once your order has been registered.

Retention of title:
The item remains the property of WULF until full payment has been received.

Force majeure:
WULF is not liable for delays or failure to fulfil the agreement due to circumstances beyond our control.

Warranty:
You are entitled to a 24-month warranty under Danish consumer law. Contact us at [email] if you experience a fault or defect with your item.

Disputes:
Any disputes will be sought resolved amicably. If no agreement can be reached, you may file a complaint with the relevant consumer dispute resolution body.

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Shipping Policy

Delivery time:
Orders are typically shipped within 1–2 business days. Delivery time to your address depends on the selected carrier and is usually 3–7 business days from shipment.

Shipping costs:
Shipping costs are calculated at checkout based on the size and weight of your order.

Delivery:
Your order is delivered to the address provided or to the nearest parcel shop, depending on the size of the item.

Tracking information:
Once your order has shipped, you will receive an email with a tracking number so you can follow your parcel.

Damaged items on arrival:
Please inspect your parcel upon receipt. If the item was damaged during transit, please contact us within 48 hours at [email] with photo documentation.

International delivery:
We currently only deliver within Denmark. Contact us at [email] if you would like delivery to another country.